Problems with wireless Installation of HP 2542

Posted on Mar 09, 2014 5:16 AM, HP Forum - Printer Networking and Wireless | h30434.www3.hp.com

Hi,

Just bought a HP2542 and am using it on a HP laptop running windows 8.1.I am trying to install it for wireless use. My broadband is Sky. My printer'appears ' to be connected and I have printed the diagnostics from it which say, 'NO probs found, congratulations on the successful setup of your wireless printer'. However when I try to print I get the eprint box comes up, it searches and asks me to enter the 'eprint address, ip address or host name', anything that I try to put in is not found, although to be fair I don't know if I am trying to enter the correct thing! I haven't been asked at any point for my network wps password.

I have never had problems connected a printer before and feel that I am just going around in circles. Is there anybody who can help me before I give up completely? Thank you.

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